FAQs
Frequently asked questions
How long will my order take to ship?
Due to Covid 19 domestic and international orders are taking longer than normal, please visit our shipping and returns page for more information. Generally in most capital cities delivery will be no longer than 7 days.
Do you ship internationally?
Yes we do. Visit our Shipping & Returns page for more information.
Do you offer express shipping?
Yes we do. Visit our Shipping & Returns page for more information.
Where are my products designed and printed?
All our prints and fashion prints are designed right here in Yarraville. All our prints are printed locally. Fashion and Fun accessories have been sourced locally and internationally.
What happens if my order arrives damaged?
We check all our orders carefully before we pack and ship. If your items does arrive and its damaged or faulty, please contact us as soon as you can so are placement can be arranged. We may ask you to take a photo of the damaged items if in the event me need to make a claim with Australia Post. For my information please visit out Returns page.
What happens if my items are the wrong size of don’t fit?
Here are Little Fish Co. we want you to be 100% happy. If your item doesn’t fit right, no worries we can exchange for the correct size. For more information please see out returns page.
PRINT FAQS
What Prints sizes are available
We offer A4, A3, A2 and we can offer A1, please contact us if you would like to order A1.
A4( 210 x 297mm)
A3(297 x 420mm)
A2(420 x 594mm)
What paper and inks do you use?
Illford Fine Art Smooth Pearl heavy-weight Paper (270gms) and Archival Pigment Inks. Printed on premium gallery quality, heavyweight Ilford Fine Paper. Our archival grade printing process ensures superb quality prints unparalleled in vibrancy and detail that will last well over a life time. All prints are printed with a small 1- 2cm white border for easy framing.
Will my unframed print fade?
No. We only use paper and inks that are archival guaranteed, meaning your print will last a life time.
Do you offer framing?
Yes we offer a WOOD WALL CHART OPTION.
Looking for an alternative to standard framing??? Then, the wooden Wall chart option is your answer. Glass frames can be heavy and expensive, our Tasmanian Oak wood boarders are fixed securely to your selected print and finished with cotton rope for easy hanging. The wall Chart comes ready to hang anywhere, the look is super cool and modern perfectly complimenting the seriously fun prints inside!
Wood is Tasmanian Oak. Width is 1.5cm.
Wall Chart wooden framing is only available on A2 and A3 sizes.
How will my print be packaged ?
Unframed prints will come perfectly packaged in a clear cello sleeve with a backing board and are posted in a protective rigid envelope.
A2 unframed prints and all Wall chart options prints will be wrapped and posted in a mailing tube.
Will my print look exactly as pictured?
Depending on your viewing device you may find the print colours vary ever-so slightly.
How often do you release new designs?
All the time! We love what we do, keep checking in, new things are always popping up. JOIN our mailing list in the footer below to be kept in the loop with all new arrivals, that way you will never miss out.
Who creates the artwork?
We do! Every print is designed by us in Melbourne, Australia
Do you welcome trade enquiries?
Yes, trade enquiries are always welcome. Just leave us a short message along with your details on our contact page. We will be in touch as soon as humanly possible.
FASHION FAQS
Will the Sequin Fabric be itchy?
No! The Sequin leotard and mermaid skirt are fully lined so you little one can wear them all day and maybe even all night!
Will the screen printing come off after washing ?
The screen printing is done right here in Melbourne. These guys use top quality processes and inks so the prints will last AGES. DO NOT IRON OVER PRINT!
How do I care for my garments ?
If you are unsure how to care for you garment please refer to the product description, all care instructions will be listed there.
What size is my Child?
Please view our size chart.
FUN FAQs
How do I apply the patches ?
All patches come with with a how to leaflet.
Are the sunglasses UVA and UVB?
No, they are UV400 so they are just a fashion accessory.
STATIONARY FAQS
Who designs the cards?
We do, All Little Fish Co cards are completely original, designed and created in Yarraville, Melbourne.
What paper do you use?
Our cards are made with loads of love and a whole lot of colour on heavy weight card stock. Our cards are blank on the inside to leave plenty of room for your gorgeous message.
What size are the cards?
Card Size : A6 when folded
Height 14cm / 5.5inches
Width 10.5cm / 4.1 inches
Do the cards come with an envelope?
All cards come with a brown paper Kraft A6 Envelope
Need to know more?
Just Contact Us and we will fill you in.